How to upgrade your family plan | Parents
Every family has different learning goals, which is why every Alucea Family Plan is tailored to meet your individual needs.
When you first join Alucea, you'll have a consultation with one of our Education Consultants to recommend the most suitable Family Plan. However, we understand that your family's requirements may change over time. Whether you need additional lessons, want to add another learner, or require support in more subjects, you can upgrade your Family Plan at any time.
Requesting a Family Plan upgrade
To upgrade your Family Plan:
- Contact your Account Manager to let them know you're interested in upgrading your plan.
- Your Account Manager will arrange a convenient time to discuss your family's current learning needs.
- During the consultation, they'll review your goals and recommend the most suitable Family Plan for your family.
If you choose to upgrade
If you're happy with the recommended plan, your Account Manager will:
- Confirm your new Family Plan.
- Arrange any required payment changes.
- Update your BrightPath account.
- Help you make the most of your upgraded plan, including booking additional lessons or adding new learners where applicable.
Once your upgrade has been processed, you'll be able to start using your new plan straight away.
Why upgrade your Family Plan?
You may wish to upgrade your plan if you want to:
- Book more lessons each month.
- Add another learner to your account.
- Study additional subjects.
- Increase support for upcoming exams.
- Adapt your learning programme as your family's educational needs change.
Need advice?
If you're unsure whether upgrading is the right option, your Account Manager will be happy to discuss your family's goals and recommend the most suitable plan, with no obligation to upgrade.